IPFS News Link • Robots and Artificial Intelligence
Wendy's Unveils Google-Powered AI Chatbot At Drive-Thru
• The Daily News from the Art of Liberty FoundationThe Wall Street Journal spoke with Wendy's Chief Executive Todd Penegor, who said the fast-food chain's chatbot would be rolled out in June at a company-owned restaurant in Columbus, Ohio.
The Wendy's drive-thru chatbot "will be very conversational," Penegor explained. He said, "You won't know you're talking to anybody but an employee."
Wendy's software engineers have been working with Google to build a large language model to understand words, popular expressions, and phrases in various dialects and accents when a customer orders. It'll understand acronyms unique to Wendy's, like "JBC" for a junior bacon cheeseburger.