Naturally, the news of Ritter's reversal sent shockwaves across the internet, especially among the people who follow events in Ukraine closely and who greatly admire his even-handed analysis. Some of these people clearly felt betrayed by Ritter's comments and blasted him as a "concern troll" which refers to a person who feigns sympathy while actually feeling the opposite. This is a terrible way to treat a guy who's devoted so much of his time to informing people about an issue of which they might know very little without his research. Besides, Ritter is no hypocrite. Quite the contrary.