Engaging with intelligent assistants has become routine in many of our lives, both at home and on the road. What can we learn from the technologists behind Amazon's Alexa on where the field is headed next?

Alexa has been modified to understand whispering. Alexa gets smarter by your usage.

Amazon's has challenges with hundreds of millions of devices with AI. They must meet the expectation that the devices will get smarter and better all the time. Amazon needs to properly gather early customer feedback to properly adjust answers that wrong. However, this adaptation needs to balance responsiveness and correct but not incorporate human errors or hacking.

Amazon is reducing the barriers to entry to writing a skill. Amazon needs to have the tools to enable experts to write their skills. Amazon needs to take away the AI and voice expertise problems. The expert provides the critical examples from which the Alexa system can expand into a usable service.