For the public sector, the debate isn't about whether to adopt digital technologies but which ones to embrace and how to ensure their seamless and effective integration. This is particularly true when it comes to digital legal ID, a foundational digital public infrastructure that has the potential to catalyze digital transformation and development opportunities across countries.

Technology and governance must progress in tandem

DPI is made up of digital building blocks, laying the foundation for subsequent innovations. For example, these building blocks may include digital legal ID or digital payment systems that unlock new solutions such as mobile financial services. But like roads and bridges, overhauling an established infrastructure can be daunting. Therefore, it's imperative to be intentional and meticulous from the outset.

The digital standards, regulations and privacy protocols instituted initially will have implications, for instance for government-related e-services and even business ventures. While the technological facets of digital legal ID are often in the spotlight, effective implementation demands robust governance. This ensures inclusion, safety and the preservation of rights.

Ensuring rights-based and inclusive governance of digital legal ID systems is crucial for their alignment with the public good. In essence, the regulations and standards set the 'rules of the road.' They guide decision-makers on the most suitable technologies for public service delivery, instil confidence in the private sector to invest and innovate and foster trust among the end users in the systems and technologies.