Deloitte Paints a Troubling View of Consumer Lending

12-05-2010 • Ritholtz.com

The new “first time defaulter” is the takeaway from a recent survey by Deloitte. The major points: • Individuals who have gone through at least one serious negative credit event in the last two years for the first time in their lives. • 22% of Americans with bank accounts experienced a serious negative credit situation during the last two years. For fully 11%, this was a new experience — the first time in their lives they fell into delinquency. [Editor's note: 22% is a stunning number to me; 11% is not far behind in terms of shock value.] • Unemployment and reduced income were the principal reasons why these individuals have failed to meet their credit obligations. • Many first-time defaulters rated their interactions with lenders during their negative credit event as “poor.” This dissatisfaction may strongly encourage them to look elsewhere when borrowing in the future.